FAQs

Getting Started with Therapy

How do I know if I need therapy?

Why can't I just talk to a friend? What does a therapist do differently?

What happens in therapy?

Do I need to have a 'big problem' or mental disorder to start therapy?

How many sessions will I need?

How long does it take for therapy to be effective?

What should I look for in a therapist?

What is the experience of your therapists at Mind Craft Wellness?

Are the therapists at Mind Craft Wellness trauma-informed?

Is Mind Craft Wellness a queer-friendly organisation?

How old do I have to be to start therapy?

What is the duration of the session?

Understanding Therapy Approaches and Therapists

What is counselling or psychotherapy?

What does 'safe' therapy really mean?

Are therapists really non-judgmental?

What is AEDP (Accelerated Experiential Dynamic Psychotherapy)?

What is CBT (Cognitive Behavioural Therapy)?

What is Emotionally Focused Therapy?

Why are there so many different approaches in therapy? How do they matter?

How do I choose which therapy approach is right for me?

How do I choose the right therapist?

What kinds of problems can therapy help with?

Our Services & Accessibility

What services do you offer?

Do you offer online and in-person therapy?

Can I walk in, or do I need to pre-book a session?

Do you provide home visits?

What are your office timings?

Is there wheel-chair access?

Is there parking available?

Bookings, Fees & Payments

I want to talk before I book. How can I reach you?

When do I make the payment?

What payment modes do you accept?

Do you offer any discounts on the service fee?

What is your cancellation policy?

Why do you have a cancellation fee?

What if I have an emergency and need to cancel at the last minute?

What if the therapist cancels my session?

Other Common Questions

Do you prescribe medication?

Can I get a recommendation or leave letter from my therapist?

What languages do your therapists offer sessions in?

Is therapy confidential?

Do you work with corporate or organizational clients?

How do I prepare for my first session?

How much does a therapy session cost?

What if I don't feel comfortable with my therapist?